Privacy Policy

At Last Stitch.co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing or using Last Stitch.co, you agree to the terms described below.

  1. Information We Collect
    We collect the following types of information:

    I. Personal Information:  When you create an account, place an order, or contact us, we may collect personal information such as your: 

    • Name
    • Email address
    • Phone number
    • Shipping address
    • Social media account (if linked)

    II. Payment Information: When you make a purchase, we collect payment details (such as credit card or PayPal information). We do not store full payment card details. All payment transactions are processed through a secure third-party provider.

    III. Usage Data: We automatically collect information about how you interact with our website, including:

    • IP address
    • Device type
    • Browser type
    • Browsing behavior (e.g., pages visited, actions taken on the site)

    IV. User-Generated Content: If you post or upload products, reviews, or feedback, we collect the content of these submissions to display and manage them on the platform.

  2. How We Use Your Information
    We use the information we collect for the following purposes:

    I. To provide and improve our services
    II. To process and manage orders
    III. To communicate with you about your account, orders, or inquiries
    IV. To send promotional materials (only with your consent)
    V. To improve website functionality and user experience
    VI. To track and report on fabric waste reduction and the impact made by the community

  3. Sharing of Information
    We will not sell, rent, or share your personal information with third parties except in the following circumstances:

    I. Service Providers: We may share your information with third-party vendors who assist us in operating the website, processing payments, and fulfilling orders.
    II. Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas or court orders).
    III. Business Transfers: If Last Stitch.co is acquired or merged with another company, your information may be transferred as part of the business assets.

  4. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your experience on Last Stitch.co. Cookies help us recognize you when you return to our site and provide personalized features and content. You may opt out of cookies through your browser settings, but some features of our website may not function properly without them.
  5. Security of Your Information
    We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses secure encryption technologies to ensure safe transmission of sensitive data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
  6. Your Privacy Rights
    Depending on your location, you may have the following rights regarding your personal data:

    I. Access to your personal information
    II. Correction of inaccurate information
    III. Deletion of your data
    IV. Restriction of or objection to processing
    V. Data portability (transfer of your data to another service provider)

    To exercise any of these rights, please contact us at contact@laststitch.co. We will respond to your request within a reasonable time.

  7. Children’s Privacy
    Last Stitch.co is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
  8. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

    Email: contact@laststitch.co
    Mailing Address:
    2843 Sequiia drive
    Macungie pa 18062
    Phone: 610-428-8971

 

This policy ensures transparency about how Last Stitch.co handles user data, addresses user rights, and clarifies the data-sharing practices relevant to your platform. Let me know if you want to add more specifics or adjust any sections!